COVID-19 Update: Our Wifi Hire service still run as normal. Deliveries made to any U.K address
Voice message Number: (+44) 08432892219   | Email: (Fast Reply)

Delivery & Local Collection

Delivery Cost
Portable device: £8.99
Router Kit (for events, home & office internet): £12.99
Free return postage to return the device back to us at the end of your hire
Next Day Delivery Cost (Urgent orders?)
We do not charge you extra for fast delivery

Need device tomorrow(Next working day)? order today before 3PM U.K time(Monday-Friday), and the device would be dispatched through a “Next Working Day Delivery” service.
Late/Last minute orders are normally dispatched through a “Next Working Day” delivery service(no extra charge). Just select your start date, and it would be dispatched to arrive there by that day.

How long does it take to deliver
If you order at least 3 days in advance: It takes 1 to 3 days for the package to get to your address

If you order 1 working day in advance: The wifi package would be dispatched through a Next Working Day delivery service. So it would arrive at your address the next working day.
Late orders that are automatically upgraded to “Next working day” through Royal mail delivery service.

If you need it within 24 hours, please email us (we normally replay within 1 – 2 hours during office hours)

Email us if you have any questions

What if I’m only spending 1 night at my first hotel/address
It doesn’t matter how long/number of days you would be spending at your accommodation, we always aim to have the package arrive at your accommodation 1 day before you arrive there (customers that order 3 working days or more in advance).

If you order less than 3 working days before your start of hire date, we would still aim to get your package to your delivery address by the start of your hire(start of hire date you selected) possibly through a next working day delivery service (this is done as standard, you don’t need to pay extra).

Where can you deliver to?
We deliver to “Any”(Yes Any) delivery address in the United Kingdom (it does not matter if its a house, apartment, hostel, B&B or even an office)
How do I return the device.
The package includes a return postage envelope (already paid by us) that you can use in posting the device back to us just by popping it into “any” post box in the U.K before you depart for the airport.

Please post it before you depart for the airport because the post boxes in the airport only accepts flat envelopes (for security reasons). There are red post boxes on almost every street in the United Kingdom, so you can put it into any post box before you go to the airport.

Do I Sign?
Where possible a signature is obtained.
What if I’m not in?
If you would be staying at a hotel/hostel, the package would be reserved at the reception of the hotel/hostel. If your address is a home or AirBnB address, the package would be passed through the letter box.

But if it can’t fit into the letter box, the driver may leave a leaflet with instructions on how to collect the package from the local post office (normally a walking distance).

Email us if you have any questions

Airport Pick-up option & Pickup from Local Storage location? We can deliver your package to a selected number of local storage service companies. Sending and processing this option can take up to 3 working days. £8.99 delivery charge is added at the checkout stage to cover the cost of delivering the device to the collection point. Here are the location of the current storage service companies we use (Order needs to be made through our website before it can be picked up from any of the collection points)

Heathrow Airport hire collection: Heathrow Terminal 3 post office, London Heathrow Airport (OPENS 7AM – 17:30PM: Mon – Sat)
Gatwick Airport collection(Outside the Airport):Martins Store & Post Office, Unit 4, Consort Way, Horley, Surrey,RH6 7AF (OPENS 8AM – 18PM: Mon – Sat)
King’s Cross Station collection: Post office, 17/21 Euston Road, London, London, NW1 2RY (OPENS 9AM – 18PM: Mon – Sat)
Euston Station collection: Post office, 17/21 Euston Road, London, London, NW1 2RY (OPENS 9AM – 18PM: Mon – Sat)
London Victoria Station collection: Post office, 6 Eccleston Street, London, Greater London, SW1W 9LS (OPENS 9AM – 17:30PM: Mon – Sat)
London – Paddington Station collection: 33 NORFOLK PLACE,LONDON, W2 1QH (OPENS 9AM – 7:30PM: Mon – Sat)
Manchester Airport: Manchester Airport Terminal 1 – Arrivals Hall, Manchester Airport, Manchester, M90 3NU (OPENS 8AM – 18PM: Mon – Friday)

Email us if you have any questions or would like to pick up from other local areas

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